Wednesday, 10 March 2010

FAQ


  Can I use MAC’s to access Proclaim?

Answer: Yes


  Do users of the web portal require a license? 

Answer: No


  Can I integrate Proclaim with my existing accounting system?

Answer: Yes


  Can I integrate Proclaim with my existing accounting system?

Answer: Yes


  What are the differences between Fellowship One and Shelby Arena? 

AnswerSee the comparison chart – click here


  How often is Proclaim updated? 

Answer: Proclaim is automatically updated when MicrosoftCRM is updated which is normally annually but enhancements are made numerous times during the year.


  My people are not computer literate;how easy is Proclaim to use? 

Answer: It runs under Outlook which most users already understand.


  Do you need a programmer or database background to run queries and reports? 

Answer: No,the query wizard is easy to learn and queries can be done in minutes.


Can I use MAC’s to access Proclaim? Yes.
Do users of the web portal require a license? No
Can I integrate Proclaim with my existing accounting system? Yes
What are the differences between Fellowship One and Shelby Arena? See the comparison chart –put link here.
How often is Proclaim updated? Proclaim is automatically updated when MicrosoftCRM is updated which is normally annually but enhancements are made numerous times during the year.
My people are not computer literate;how easy is Proclaim to use? It runs under Outlook which most users already understand.
Do you need a programmer or database background to run queries and reports? No,the query wizard is easy to learn and queries can be done in minutes.
Can I save my reports to be run again with updated information? Yes
Can I see other peoples task lists? Yes, with appropriate security.
Can I restrict access to sensitive information? Yes, you can secure to the field level.
Can we provide a way to have members register for a group or volunteer for an event or activity. Yes, through the web portal which activates a workflow to generate a task to handle the request.
Can we scan checks using our Magtek scanner? Yes,and an image of the check is stored in the member/visitor record.
Can we break down contributions into various funds? Yes
Can I run Proclaim off premise? Yes, you can run the application as a SAAS solution(rented) at Microsoft or as an owned solution at a hosted data center.
How many users of Microsoft CRM are there? Microsoft was released in 2001 and now have over 500,000 users in various companies and organizations.Proclaim is the MicrosoftCRM application customized for churches and not for profit organizations.
Will Proclaim work with Microsoft sharepoint for data management? Yes
Will ProclaimCRM alert in case of a duplicate record? Yes
Will Proclaim integrate with CASS? Yes

  Can I save my reports to be run again with updated information?

Answer: Yes
 

  Can I see other peoples task lists? 

Answer: Yes, with appropriate security.


  Can I restrict access to sensitive information? 

Answer: Yes, you can secure to the field level.


  Can we provide a way to have members register for a group or volunteer for an event or activity? 

Answer: Yes, through the web portal which activates a workflow to generate a task to handle the request.


  Can we scan checks using our Magtek scanner? 

Answer: Yes,and an image of the check is stored in the member/visitor record.


  Can we break down contributions into various funds?

Answer: Yes


  Can I run Proclaim off premise? 

Answer: Yes, you can run the application as a SAAS solution(rented) at Microsoft or as an owned solution at a hosted data center.


  How many users of Microsoft CRM are there? 

Answer: Microsoft was released in 2001 and now have over 500,000 users in various companies and organizations.Proclaim is the MicrosoftCRM application customized for churches and not for profit organizations.


  Will Proclaim work with Microsoft sharepoint for data management? 

Answer: Yes


  Will ProclaimCRM alert in case of a duplicate record?

Answer: Yes
 

  Will Proclaim integrate with CASS?

Answer: Yes